CUSTOMER SERVICE

Returns

Element iN Time NYC offers our esteemed clients a 24 hour approval period upon receiving shipment to inspect the item. Items that are miss-presented or erroneously advertised may be returned for a full refund. Any and all issues must be expressed within the 24 hour period upon reception.

All items must be returned to Element iN Time NYC in the same way received with all its belongings and with the original packing. If an item is used, tampered, altered or damaged Element iN Time NYC reserves the right to refuse the return and refund and/or charge a restocking fee that can go up to 20% of the actual value of the transaction.

Returns or exchanges for any other motives are not covered unless previously agreed by Element iN Time NYC.

If you have an item to return please contact Element iN Time NYC for an approval number as well as a return shipping label.